Problem:
If you have made physical changes that the robotics controller can not be aware of, for instance because of a robotics failure or other problem that forced you to open the jukebox and move things arouns, the robotics controller must be reset before normal operation can be resumed. Otherwise, serious problems can occur; the lift may try to insert a tray into a busy slot etc. Note that a power cycle has no effect, even if it interrupts the current operation, because the Jukebox stores all such events in non-volatile memory. You may notice that the lift still knows where everything is, even after a power failure. Now you know why :-)
 

Solution:
1. Remove all trays from the CD drives, the mailslot (if any) and the lift. THIS IS VERY IMPORTANT in order to prevent physical damage to the jukebox.

2. Power-cycle the jukebox while holding down the "F" button -or- press "F", "1" and "Enter" simultaneously to bring up the powerup menu.

3. Press "0" for system reset and confirm with Enter.

The robotics controller will now reset the non-volatile memory, and then proceed with checking the status of each tray. The jukebox is now once again in a known state and normal operation may continue.

For more info, check http://www.nsmstorage.de/
(Note that the NSM Satelite has changed name to NSM2000)